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Privacy Notice

Here at Forbidden Planet International, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). 

 

  • We collect information about you for 2 reasons: firstly, to process your order requests and second, to provide you with the best possible service.

  • We will not e-mail you in the future unless you have given us your consent.

  • We will give you the chance to refuse any marketing email from us or from another trader in the future.

 

The type of information we will collect about you includes:

Your name, Address, Phone number(s), Email address.

 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing sales@forbiddenplanet.co.uk. If you find any inaccuracies we will delete or correct it promptly.

 

The personal information that we hold will be held securely in accordance the law. We use third party companies to perform functions related to your order requests. e.g. Sagepay securely holds Card data. Royal Mail & Couriers need name & address details to sucessfully deliver parcels. All such parties process data in accordance with the Data Protection Act 1998.

 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

 

Cookies

 

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to help you have a better web experience and to collect anonymous statistics to show us how visitors use our site. Those statistics are used to help us improve site functionality for you.

 

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

 

Information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.